Shipping Policy

Shipping Information

We are pleased to offer free shipping on all orders – no minimum purchase required. This offer applies to all eligible products and destinations.

Order Processing Time: Orders are processed within 0–1 business days (Monday–Friday, excluding holidays). You will receive a confirmation email once your order has been processed.

Delivery Time: Once shipped, orders typically arrive within 5–7 business days. Please note that delivery times are estimates and may vary due to carrier performance, weather conditions, or peak seasons.

Please note the following shipping restrictions:

Thirsti™ devices, flavors, CO2 canisters, and Ninja FlexFlame Outdoor Cooking System cannot be shipped to Canada, Hawaii, Alaska, Puerto Rico, or Guam.
Ninja Fireside360™, Ninja™ FlexFlame™ Outdoor Cooking System, Ninja FrostVault™ Hard Coolers, Ninja Thirsti™ Drink System and Soda Machine, and Ninja Thirsti™ 60L CO2 Canisters are not eligible for expedited shipping.

Regional Shipping Information

Canada: We’re sorry, but we no longer ship to Canada from this site. Please visit our Canadian store for local shipping options.
Hawaii & Alaska: Orders shipped to these locations are subject to a $100 surcharge.
Puerto Rico & Guam: Orders shipped to these locations are subject to a $175 surcharge.

Note: Items that come in bundles will be delivered in multiple shipments. A separate email will be sent for each tracking number.

Money Back Guarantee

SharkNinja offers a 60-day money back guarantee or a 90-day money back guarantee on purchases for select products. The applicable money back guarantee will be stated with your order.

Money back guarantees are not available on: